Closing the Generation Gap in the Workplace

Course Description:

There are currently five generations in the workforce. Only a few short years ago employers who were expecting to be faced with mass retirements are now looking at accommodating workers who cannot afford to retire or are simply healthy and happy enough that they would like to stay at work. However, the labor force continues to put in hard work and lots of strategy to find the right people to fill vacancies and to be able to serve their customers.

This course examines the history and reality of the generation gap, especially for recruiters and succession planning. In it, we will explore whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. After all, understanding others helps us to understand ourselves and to manage the people that we work with. We will also explore problems, solutions, and strategies to help overcome issues of the generation gap.

Course Objectives:

Participants will learn how to:

Identify where the generation gap issue surfaces, and the impact it has on the modern workforce

Describe and apply language that is specific to each generation currently in the workplace

Explore organization strategies that overcome gap issues

Evaluate the need and effectiveness of recruiting, retention, and succession plans in the context of the generation gap