ACCMU v6.0 - Administering Cisco Unified Communications Manager v6.0 and Cisco Unity v5.0

5 days Instructor-led training

August 25-29, 2008

$3495 per student - volume discounts available

Who Needs to Attend: PBX administrators, voice technicians, systems engineers, and database administrators who are installing, maintaining, and troubleshooting Cisco IP telephony products.

What You'll Learn 

• Perform Cisco Unified Communications Manager Initial Configuration
  • Call Manager Groups
  • Device Pools
  • Regions
  • Date/Time Groups
• Perform Moves, Adds, and Changes (MACs)
• Configure Bulk Administration Tool (BAT)
• Configure and verify Dial Plans for full PSTN and inter-site call routing
  • Route Pattern -> Route List -> Route Group -> Intercluster Trunk or Gateway
• Configure IP Phone Services and Corporate Directory
• Configure and Test Cisco IP Phones Features
  • Call Hold
  • Call Transfer
  • Call Park
  • Call Pickup and Group Call Pickup
  • Speed Dials
  • Auto Answer
  • Softkey Templates
  • Extension Mobility
  • Presence
  • Attendant Console
• Configure Media Resources
  • Music On Hold
  • Conferencing
• Integrate Unity with a CUCM Deployment
• Configure Class of Service
• Add Unity Subscribers
• Configure and Test Unity Features
• Configure and Test Unity Interview and Call Handlers
• Configure and Test Unity Greetings and Broadcast Administrator
• Configure and Verify Basic Auto Attendant Call Handlers
• Configure and Verify Advanced Auto Attendant Call Handlers
• Configure Outcall Notification