Description

Outlook 2016 is an instructor-led course manual that covers the basic concepts and skills to begin using Microsoft Outlook 2016: How to read and send e-mail, manage contacts, track tasks, and schedule appointments. The course also provides more advanced concepts and skills for Microsoft Outlook 2016 productivity: how to organize Outlook items, use advanced message properties, and collaborate with others. This course and the previous one map to the objectives of the Microsoft Office Specialist exam for Outlook 2016. Objective coverage is marked throughout the course.

Course Outline

Day 1

Chapter 1: Fundamentals

• Module A: Getting around
• Module B: Viewing Outlook items

Chapter 2: Email basics

• Module A: Creating messages
• Module B: Acting on messages
• Module C: Adding content
• Module D: Signatures

Chapter 3: Contacts

• Module A: Managing contacts
• Module B: Using contact groups
• Module C: Using the People pane

Chapter 4: Tasks

• Module A: Creating tasks
• Module B: Managing tasks
• Module C: Assigning tasks

Chapter 5: Scheduling

• Module A: Appointments
• Module B: Meetings
• Module C: Using the calendar

Chapter 6: Customization

• Module A: Customizing the ribbon
• Module B: Customizing Outlook

Day 2

Chapter 1: Organizing Outlook

• Module A: Account management
• Module B: Using folders
• Module C: Categorizing items
• Module D: Searching and filtering
• Module E: Quick steps

Chapter 2: Managing your mail

• Module A: Managing junk mail
• Module B: Using rules
• Module C: Cleaning up your mailbox

Chapter 3: Advanced email settings

• Module A: Message options
• Module B: Customizing message appearance

Chapter 4: Notes and Journal entries

• Module A: Notes
• Module B: Using the Journal

Chapter 5: Collaboration

• Module A: Performing mail merges
• Module B: Sharing items
• Module C: Outlook integration