Course Offerings

If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA® A+® course is the first step in your preparation.

The CompTIA® Network+® (Exam N10-007) course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present the fundamental skills and concepts that you will need to use on the job in any type of networking career.

CompTIA® Security+® (Exam SY0-501) is the primary course you will need to take if your job responsibilities include securing network services, devices, and traffic in your organization. You can also take this course to prepare for the CompTIA Security+ certification examination.

You have experience in the increasingly crucial field of information security, and now you're ready to take that experience to the next level. CompTIA® Advanced Security Practitioner (CASP) (Exam CAS-003) is the course you will need to take if your job responsibilities include securing complex enterprise environments.

As attackers have learned to evade traditional signature-based solutions, such as firewalls, an analytics-based approach within the IT security industry is increasingly important for most organizations. The behavioral analytics skills covered by CySA+ identify and combat malware, and advanced persistent threats (APTs), resulting in enhanced threat visibility across a broad attack surface.

This course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment.

This course describes how to assess operating system and application deployment options, determine the most appropriate deployment strategy, and then implement a deployment solution for Windows devices and apps that meets your environment’s needs. Solutions that this course details include operating system deployment scenarios ranging from high-touch solutions to zero-touch solutions.

This five-day course is for IT professionals who deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Students will develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10.

This five-day course is for Desktop Administrators that deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. As desktops has evolved, so have methods for deploying and updating them. In this course, you'll learn how to plan and implement an operating system deployment strategy.

This is a five-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

In this course, you will learn to evaluate, plan, deploy, and operate Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. You will learn the skills required to set up and sustain an Office 365 tenant and users.

This course introduces you to the world of Microsoft 365 device management - from establishing Microsoft Intune, to enrolling devices to Intune, to monitoring the devices, to controlling what users can do from the enrolled devices by using conditional access policies. If you are already managing devices by using a traditional device management tool such as Configuration Manager, you will be interested to know how you can seamlessly move to modern management, in which devices are managed by Intune, and how you can benefit from new device management capabilities, such as compliance, conditional access, and Windows Autopilot to deploy new devices from the cloud.

In this course you will learn about the architecture of the modern messaging infrastructure with Exchange Server and Exchange Online and how to deploy messaging in different scenarios and organizations. You will be guided through the initial deployment process and introduced to the messaging management tools.

You will learn how to create and manage different types of recipients, and how to create and manage Exchange Server mailbox databases, which serve as storage locations for all messaging data. Finally, you will be introduced to messaging infrastructure organizational settings, such as how to manage authentication for your messaging environment, how to configure quotas for users in the organization, and how to configure organization sharing with federation.

This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization.
This is the first in a series of five courses for the Microsoft 365 Messaging Administrator. This course helps learners prepare for the Microsoft 365 Certified: Planning and Configuring a Messaging Platform exam (MS-200).

This course introduces you to the world of hybrid messaging. You will learn how to deploy a hybrid environment for your Exchange organization and how to migrate mailboxes to Exchange Online. You will begin by examining available mailbox migration options, and then focus on planning for a hybrid deployment. Finally, you will learn how to implement and troubleshoot a hybrid deployment.

Content is the most critical digital asset for every organization. In this course you will learn how to plan, configure, and manage SharePoint Site Collection and OneDrive for Business to enable modern content services which transform the content lifecycle. Specifically, this course discusses the modern SharePoint site structure, such as SharePoint hub sites. It provides best practices for the adoption and deployment of OneDrive for Business within your organization. It also covers sharing, security, and monitoring in SharePoint Online and OneDrive for business.

SharePoint Server 2019 is designed to meet the demands of modern workstyles. It provides the new modern experiences for users that are both intuitive and familiar in SharePoint Online. In this course you will learn how to deploy and configure the SharePoint Server 2019. We will also discuss how to plan and configure SharePoint on premise authentication and security to protect the environment.

Help protect against credential compromise with identity and access management. In this course you will learn how to secure user access to your organization’s resources. Specifically, this course covers user password protection, multi-factor authentication, how to enable Azure Identity Protection, how to configure Active Directory federation services, how to setup and use Azure AD Connect, and introduces you to Conditional Access.

Learn how with Windows PowerShell 3.0, you can remotely manage single or multiple Windows-based servers and automate day-to-day management and administration tasks.

This course will expand and build upon the knowledge already acquired in course 10961B and focus on building more scalable and usable Windows PowerShell scripts for use in your organization by building your own Windows PowerShell tools. Learn about areas such as the creation of advanced functions, script modules, advanced parameters attributes and controller scripts.

Get hands-on instruction and practice administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2 in this 5-day Microsoft Official Course.

This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including software defined networking.

This five-day instructor-led course teaches IT Pros how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory–related issues with Windows Server 2016. Additionally, this course teaches how to deploy other Active Directory server roles such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This five-day, instructor-led course explains how to implement and configure new Windows Server 2016 features and functionality. This course is for information technology (IT) professionals who want to upgrade their technical skills from Windows Server 2008 or Windows Server 2012 to Windows Server 2016.

This five-day, instructor-led course teaches IT professionals how they can enhance the security of the IT infrastructure that they administer. This course begins by emphasizing the importance of assuming that network breaches have occurred already, and then teaches you how to protect administrative credentials and rights to ensure that administrators can perform only the tasks that they need to, when they need to.

In this class, students will learn to describe Azure architecture components including infrastructure, tools and portals, implement and manage virtual networking within Azure and to connect to on-premises environments, plan and create Azure virtual machines and more!

This course teaches IT Professionals how to manage their Azure subscriptions, create and scale virtual machines, implement storage solutions, configure virtual networking, back up and share data, connect Azure and on-premises sites, manage network traffic, implement Azure Active Directory, secure identities, and monitor your solution.

In this course students will gain the knowledge and skills needed to implement Azure IaaS services and features in their development solutions. The course covers provisioning virtual machines, using Batch Service to deploy/maintain resources, and how to create containerized solutions by using Azure Kubernetes Service.

This course teaches IT Professionals how to manage their Azure resources, including deployment and configuration of virtual machines, virtual networks, storage accounts, and Azure AD that includes implementing and managing hybrid identities. You will also learn how cloud resources are managed in Azure through user and group accounts, and how to grant access to Azure AD users, groups, and services using Role-based access control (RBAC).

You will learn about the different storage accounts and services as well as basic data replication concepts and available replication schemes. Students are also introduced to Storage Explorer as a convenient way to work with Azure storage data. Students also learn the types of storage and how to work with managed and custom disks.
Azure blob storage is how Azure stores unstructured data in the cloud, and you will work with blobs and blob containers. In addition to blob storage, the course covers Table and Queue storage as storage options for structured data.

You will learn how to create and deploy virtual machines in Azure, using the Azure portal, PowerShell, and ARM templates. The course includes instruction on deploying custom images and Linux virtual machines. You will see how to configure the networking and storage components of virtual machines. Deploying highly available virtual machines is critical for planned and unplanned events, and you will learn how to use availability sets to ensure that virtual machine resources are available during downtime.

You will learn the monitoring tools and capabilities provided by Azure, including Azure Alerts and Activity Log. In addition to alerts and logs, you will be introduced to Log Analytics as an effective data analytics solution for understanding your system status and health. And perhaps the most exciting thing you will learn is how to use the Azure Resource Manager deployment model to work with resources, resource groups, and ARM templates.

Learn how to manage security and identity within the context of Azure. Also, you’ll be introduced to multiple SaaS services available in Azure that for integration into existing Azure solutions.

Learn to Compare and contrast various database options on Azure, identify data streaming options for large-scale data ingest, and identify longer-term data storage options.

Learn how to deploy an ARM template to a resource group, author a complex deployment using the Azure Building Blocks tools, and integrate an API or Logic App with the API Management service.

Learn how to Describe DNS and IP strategies for VNETs in Azure, compare connectivity options for ad-hoc and hybrid connectivity, distribute network traffic across multiple loads using load balancers, and design a hybrid connectivity scenario between cloud and on-premise.

In this course students will gain the knowledge and skills needed to implement security controls, maintain the security posture, and identify and remediate vulnerabilities by using a variety of security tools. The course covers scripting and automation, virtualization, and cloud N-tier architecture.

This five-day course will provide students with the key knowledge required to deploy and configure Microsoft Azure Stack. Using hands-on labs, students will learn the following: the key features and functionality of Microsoft Azure Stack, the differences between Microsoft Azure Stack, Microsoft Azure and Windows Azure Pack, and much more!

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-369, and build an understanding of these topics: The cloud, enabling, using and configuring cloud services, supporting cloud users, and administering Office 365 and Microsoft Intune. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam.

The focus of this three-day instructor-led Microsoft Training course is on designing and implementing cloud data platform solutions with the Microsoft Data Platform by using SQL Server on-premises, hybrid and cloud data platform solutions. It describes how to design and implement and optimize workloads in hybrid scenarios with both on-premises and Microsoft Azure cloud-based solutions, and how to implement high availability and disaster recovery solutions.

This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment.

In this course, students will learn to configure and manage a Microsoft Exchange Server 2013 messaging environment.

This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2013 messaging environment. You will learn how to configure Exchange Server 2013, and it will provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment.

This 5-day instructor-led course teaches IT professionals how to administer and support Exchange Server 2016. Students will learn how to install Exchange Server 2016, and how to configure and manage an Exchange Server environment. The course covers how to manage mail recipients and public folders, including how to perform bulk operations using Exchange Management Shell.

This course provides experienced Exchange Server administrators with the knowledge to design and implement an Exchange Server 2016 messaging environment. Students will learn how to design and configure advanced components in an Exchange Server 2016 deployment such as site resiliency, advanced security, compliance, archiving, and discovery solutions.

You will use, create, and edit content in a team website. You will also create and perform basic management of a team site using SharePoint Foundation 2010.

This course is designed for individual contributors or departmental staff in a variety of job roles, such as administrative assistants, functional or operations managers, with basic SharePoint skills, and who have the responsibility for managing SharePoint sites as an enabling technology within their workgroups.

Learn to use SharePoint Designer to create and customize SharePoint sites, enhance the look and feel of a SharePoint site, and create dynamic pages using Web Parts and workflows

This instructor-led course provides students with the necessary knowledge to develop Scorecards and Dashboards using PerformancePoint 2010 in their own work environment. The course covers design theory, different types of dashboards, planning, deployment and security.

Microsoft® SharePoint® Designer 2013 provides a code-free environment to access data types and build custom SharePoint applications. .

This course will provide you with the knowledge and skills to configure and manage a Microsoft SharePoint Server 2013 environment.

This five-day course examines how to plan, configure, and manage a Microsoft SharePoint Server 2013 environment.

In this course, students learn core skills that are common to almost all SharePoint development activities.

This course provides SharePoint developers the information needed to implement SharePoint solutions using Enterprise Search, Managed Metadata Service (MMS), Business Connectivity Services (BCS), Enterprise Content Management (ECM), Web Content Management (WCM), Social Computing features & SharePoint Apps.

In this course, you will learn about and use a SharePoint Team Site to access, store, and share information and documents.

In this course, you will learn how to create, configure, and manage a SharePoint Team Site so that your team or organization can share information and collaborate effectively.

This five-day course will provide you with the knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. The course teaches you how to deploy, administer, and troubleshoot your SharePoint environment. This course also provides guidelines, best practices, and considerations that help you optimize your SharePoint deployment.

This five-day course will teach you how to plan, configure, and manage the advanced features in a SharePoint 2016 environment. The special areas of focus for this course include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. This course also focuses on social computing features, productivity, and collaboration platforms and features.

In this course, you will learn how to create, configure, and manage a SharePoint team site so that your team or organization can share information and collaborate effectively, manage the flow of digital information, automate business processes, and meet records management needs.

In many professional environments today, people work collaboratively in teams. Information technology and applications facilitate this by allowing people to easily share, access, edit, and save information. Microsoft® SharePoint® 2016 is a platform specifically designed to facilitate collaboration, allowing people to use familiar applications and Web-based tools to create, access, store, and track documents and data in a central location.

This 5-day instructor led course provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2014.

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database.

This course describes how to implement a data warehouse platform to support a BI solution.

This 5-day instructor-led course introduces SQL Server 2014 and describes logical table design, indexing and query plans.

The focus of this five-day instructor-led course is on planning and implementing enterprise database infrastructure solutions by using SQL Server 2014 and other Microsoft technologies.

The focus of this five-day instructor-led course is on creating managed enterprise BI solutions.

This five-day instructor-led course teaches students how to implement self-service Business Intelligence (BI) and Big Data analysis solutions using the Microsoft data platform.

Builder 3.0. The training environment includes SQL 2008R2, SQL Express 2012 and SQL 2012 Standard and Enterprise so that the students can utilize Report Builder 3.0 and generate reports from multiple sources to investigate the different features of each release.

This three-day instructor-led course is aimed at people looking to move into a database professional role or whose job role is expanding to encompass database elements. The course describes fundamental database concepts including database types, database languages, and database designs.

This three-day instructor-led course provides students moving from earlier releases of SQL Server with an introduction to the new features in SQL Server 2016.

This course is designed to introduce students to Transact-SQL. It is designed in such a way that the first three days can be taught as a course to students requiring the knowledge for other courses in the SQL Server curriculum. Days 4 & 5 teach the remaining skills required to take exam 70-761.

This five-day instructor-led course provides students with the knowledge and skills to develop a Microsoft SQL Server 2016 database.

The course focuses on teaching individuals how to use SQL Server 2016 product features and tools related to developing a database.

This five-day instructor-led course provides students who administer and maintain SQL Server databases with the knowledge and skills to administer a SQL server database infrastructure. Additional it will be of use to individuals who develop applications that deliver content from SQL Server databases.

This course is designed to teach students how to provision SQL Server databases both on premise and in SQL Azure.

This 5-day instructor led course describes how to implement a data warehouse platform to support a BI solution. Students will learn how to create a data warehouse with Microsoft® SQL Server® 2016 and with Azure SQL Data Warehouse, to implement ETL with SQL Server Integration Services, and to validate and cleanse data with SQL Server Data Quality Services and SQL Server Master Data Services.

This three-day instructor-led course is aimed at database professionals who fulfill a Business Intelligence (BI) developer role. This course looks at implementing multidimensional databases by using SQL Server Analysis Services (SSAS), and at creating tabular semantic data models for analysis with SSAS.

This three-day instructor-led course teaches students how to implement a SQL Server 2016 Reporting Services solution for data analysis in an organization. The course discusses how to use the Reporting Services development tools to create and manage reports and implement self-service BI solutions.

This four-day instructor-led course provides students who manage and maintain SQL Server databases with the knowledge and skills to performance tune and optimize their databases.

This three-day instructor-led course is aimed at database professionals who manage Business Intelligence (BI) operations. This course looks at various options that provide the ability of business users to analyze data and share their findings, starting with managed BI data sources and expanding to personal and external/public data sources.
Class works well in tandem with MS 10989: Analyzing Data with Power BI.

The main purpose of the course is to give students the ability to add analysis capabilities to Excel spreadsheets.

The main purpose of the course is to give students a good understanding of data analysis with Power BI. The course includes creating visualizations, the Power BI Service, and the Power BI Mobile App.

The main purpose of the course is to give students the ability to add BI techniques to Excel data analysis. The course goes beyond the capabilities of tables and charts and uses Pivot Charts, the Excel Data Model, and Power BI.

This four-day instructor-led course provides students with the knowledge and skills to capitalize on their skills and experience as an Oracle DBA to manage a Microsoft SQL Server system. This course provides training for Oracle DBA to compare and contrast Oracle database management to SQL Server database management.

This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager.

This five day course will provide students with the key knowledge required to deploy and configure System Center 2012 R2 Service Manager.

Learn how to install and configure Microsoft System Center 2012 R2 Virtual Machine Manager and manage enterprise datacenter resources with this five-day course. This course is part two in a series of two courses that provides the skills and knowledge necessary to implement an enterprise virtualization solution.

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager.

This is a two-day instructor-led training (ILT) course that describes the integration of various online cloud services with Microsoft System Center Configuration Manager. This course covers integration with online services such as Microsoft Store for Business, Microsoft Office 365, and Microsoft Azure. It also describes how to manage mobile devices by using methods such as on-premises mobile device management and Exchange Server integration.

This five-day course explains how to implement and manage virtualization infrastructure in a software-defined datacenter by using System Center 2016 Virtual Machine Manager. The course also describes how to monitor the infrastructure by using System Center Operations Manager and protect it by using Data Protection Manager.

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-361, and build an understanding of these topics: Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, and Databases.

This course helps you prepare for Microsoft Technology Associate Exam 98-362, and build an understanding of these topics: Windows Programming Basics, Creating Windows Forms Applications, Creating Windows Services Applications, Accessing Data in a Windows Forms Application, and Deploying a Windows Application.

This course helps you prepare for Microsoft Technology Associate Exam 98-363, and build an understanding of these topics: Programming Web Applications, Working with Data and Services, Troubleshooting and Debugging Web Applications, Working with Client-Side Scripting, and Configuring and Deploying Web Applications.

This course helps you prepare for Microsoft Technology Associate Exam 98-372, and build an understanding of these topics: .NET Framework Concepts, Namespaces and Classes in the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management.

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-375, and build an understanding of these topics: Manage the Application Life Cycle, Build the User Interface by Using HTML5, Format the User Interface by Using CSS, Code by Using JavaScript. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam.

In this 5-day course, students will learn the basics of computer programming through the use of Microsoft Visual Studio 2013 and either the Visual C# or Visual Basic programming languages.

In this course, experienced developers who know the basics of Windows Forms development gain more advanced Windows Client design and development skills.

In this course, students will learn to develop advanced ASP.NET MVC applications using .NET Framework 4.5 tools and technologies.

In this course, students will learn how to design and develop services that access local and remote data from various data sources.

This course provides an introduction to HTML5, CSS3, and JavaScript. This course helps students gain basic HTML5/CSS3/JavaScript programming skills.

This training course teaches developers the programming skills that are required for developers to create Windows applications using the C# language.

This three-day instructor-led course provides participants with the knowledge and skills to develop distributed applications using WCF 4 and Microsoft Visual Studio 2010.

In this course, students will learn to develop advanced ASP.NET MVC and Web Forms applications using .NET Framework 4 tools and technologies.

In this course, experienced developers who know the basics of data access (CRUD) in Windows client and Web application environments will learn to optimize their designs and develop better performing data access code by using the ADO.NET Entity Framework, LINQ, WCF Data Services, the Sync Framework, and ADO.NET.

The course focuses on C# program structure, language syntax, and implementation details with .NET Framework 4.0. This course describes the new enhancements in the C# 4.0 language by using Visual Studio 2010.

This course teaches you Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET Framework 4.

In this course, students will learn essential programming skills and techniques that are required to develop Windows Store apps.

This course will teach you advanced programming practices and techniques that will help you develop Windows Store apps.

This three-day instructor-led course provides students with the knowledge and skills to manage Microsoft Team Foundation Server 2010. The course focuses on the technologies used in Team Foundation Server 2010 and the techniques used to deploy, manage and support Team Foundation Server 2010.

This class is an introduction to cloud computing and specifically Microsoft's public cloud offering in Windows Azure. Windows Azure has been described by Microsoft as an operating system for "the cloud".

This course will enable students to understand QoS, virtualization and cloud services, and network programmability related to WAN, access and core segments. It will provide the foundational understanding of network layers 1-3 that are applicable to core routing and switching plus other advanced technologies. Several topics have been added including; understanding the interactions and network functions of firewalls, wireless controllers and access points, along with additional focus on IPv6 and basic network security.

This course will provide students with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. It will ensure that students understand and are ready to deploy the latest shifts in technologies and solutions as follows: understanding the QoS elements and their applicability, how virtualized and cloud services will interact and impact enterprise networks, and an overview of network programmability and the related controller types and tools that are available to support software-defined network architectures.

Cisco Certified Network Professional (CCNP) Routing and Switching certification (version 2.0) validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions.

Cisco Certified Network Professional (CCNP) Routing and Switching certification (version 2.0) validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions.

Cisco Certified Network Professional (CCNP) Routing and Switching certification validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions.

Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network.

Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a 5 day instructor-led course intended for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment.

Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) is an Advanced 5 day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment.

This course discusses the Cisco Identity Services Engine, an identity and access control policy platform that provides a single policy plane across the entire organization, combining multiple services, including authentication, authorization, and accounting (AAA), posture, profiling, device on-boarding, and guest management, into a single context-aware identity-based platform. The training provides students with the knowledge and skills to enforce security posture compliance for wired and wireless endpoints as well as enhance infrastructure security using the Cisco ISE.

The Implementing Cisco Data Center Unified Computing (DCUCI) course is designed to help students prepare for the Cisco CCNP Data Center certification and for professional-level data center roles. The focus of this skills-building course is on deploying, securing, operating, and maintaining the Cisco Unified Computing System (UCS) B-Series Blade Servers and UCS C-Series Rack Servers for use in data centers. The extensively hands-on course covers configuring and managing Cisco UCS servers using unified I/O networking for LAN and SAN connectivity, virtualizing server hardware identifiers to enable rapid recovery of server operating system images, and more!

This course is designed to supply the technician with the theory and skills necessary to combat malware on their computer systems.

This class will immerse the students into an interactive environment where they will be shown how to scan, test, hack and secure their own systems. The lab intensive environment gives each student in-depth knowledge and practical experience with the current essential security systems.

This course will expand upon your knowledge by addressing the essential elements of the 10 domains that comprise a Common Body of Knowledge for information systems security professionals. The course offers a job-related approach to the security process, while providing the skills required to prepare for CISSP certification.

This course is designed for the information security practitioner who champions system security commensurate with an organization's mission and risk tolerance while meeting legal and regulatory requirements. The Certified Authorization Professional (CAP) certification course conceptually mirrors the National Institute of Standards and Technology (NIST) system authorization process in compliance with the Office of Management and Budget (OMB) Circular A-130, Appendix III.

The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

Federal Risk Management Framework (RMF) 2.0 Implementation, DoD/IC Edition, focuses on the Risk Management Framework prescribed by NIST Standards. This edition focuses on RMF as implemented within the Department of Defense (DoD) and Intelligence Communities (IC).

Federal Risk Management Framework (RMF) 2.0 Implementation with CAP Exam Review focuses on the Risk Management Framework prescribed by NIST Standards. This course can also be used to aid in preparation for the ISC2 Certified Authorization Professional (CAP) exam, as it covers 100% of the CAP exam requirements.

This PMP® Exam Prep Course provides the knowledge you need to evolve your career as a successful Project Management Professional and it fulfills the required 35-hour PMI contact hour requirement. In this course, you will gain the essential preparation needed to pass the Project Management Professional Certification exam.

The PMI Agile Certified Practitioner (PMI-ACP)® formally recognizes your knowledge of agile principles and your skill with agile techniques. It will make you shine even brighter to your employers, stakeholders and peers.

The CISA designation is a globally recognized certification for IS audit control, assurance and security professionals.

Certified Information Security Manager (CISM), an ISACA Certification, demonstrates your information security management expertise. The uniquely management-focused CISM promotes international security practices and recognizes the individual who manage designs, and oversees and assesses an enterprise’s information security.

This course provides an awareness-level understanding of the newly-released ITIL® 4 concepts through presentation, lecture, guided discussions, exercises, and games setting students up for success on the ITIL® 4 Foundation exam, and paving the way for absorbing the rest of the ITIL® 4 framework once it is released in 2020.

The ITIL Intermediate Qualification: Service Operation Certificate is a free-standing qualification but is also part of the ITIL intermediate lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.

The ITIL® Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but is also part of the ITIL® Intermediate Lifecycle stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management.

Lean Six Sigma (LSS), the combined methodologies and principles of “Lean” and “Six Sigma,” is a management approach for process improvement and problem solving. The Lean Six Sigma Green Belt Training Materials are a comprehensive curriculum covering everything within the Lean Six Sigma D-M-A-I-C body of knowledge required to successfully prepare students to achieve Green Belt certifications and performance standards.

Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction. This course is designed to introduce students to basic concepts of Six Sigma particularly in continuous process improvement.

The Lean Six Sigma Yellow Belt Course is professionally designed to effectively transfer knowledge of complex subject matter contained within the Yellow Belt Body of Knowledge. Formatted in such a way that the problem-solving strategy is demonstrated throughout the content. By utilizing various Statistical and Business Improvement tools this popular manual clearly explains the flow and process of the Lean Six Sigma Methodology in order to transfer knowledge of both the tactical and strategic aspects of the LSS Yellow Belt skill set.

The GL120 is a challenging course that focuses on the fundamental tools and concepts of Linux and Unix. Students gain proficiency using the command line. Beginners develop a solid foundation in Unix, while advanced users discover patterns and fill in gaps in their knowledge.

This course builds upon a foundation of core Linux systems administration principles and skills. Students will advance their Linux systems administration knowledge. The course will focus on helping students optimize system administration skills using automation techniques and deploy commonly used network services.

This course is designed to give students a firm foundation in basic administration of Oracle Database 11g. In this class, students learn how to install and maintain Oracle Database 11g. Students gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another.

This Oracle Database 11g: Administration Workshop II Release 2 training takes the database administrator beyond the basic tasks covered in the first workshop. You'll begin by gaining a deep understanding of the most important responsibilities a DBA has: performing backup and recovery.

In this course students learn the concepts of relational databases. This course provides the essential SQL skills that allow developers to write queries against single and multiple tables, manipulate data in tables, and create database objects.

This course starts with an introduction to PL/SQL and proceeds to list the benefits of this powerful programming language. Participants are made aware of how to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications.

This course is designed to deliver the fundamentals of SQL and PL/SQL along with the benefits of the programming languages using Oracle Database technology. In this course participants learn the concepts of relational databases.

This course is paced to provide a solid foundation in Java™ for programmers without syntax experience in a C-based language. Intensive and hands-on, the course emphasizes becoming productive quickly as a Java programmer. Besides learning the basic structure and syntax of the language, students will also learn object-oriented principles and how they are applied in Java applications.

This course gives an advanced understanding of VMware 6.7.

This class features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 6.7. This course prepares you to administer a vSphere infrastructure for an organization of any size and forms the foundation for most other VMware technologies in the software-defined data center.

The objective of AutoCAD/AutoCAD LT Fundamentals is to enable students to create a basic 2D drawing in the AutoCAD software. Even at this fundamental level, the AutoCAD software is one of the most sophisticated computer applications that you are likely to encounter.

The AutoCAD Advanced training guide introduces advanced techniques and teaches you to be proficient in your use of AutoCAD. This is done by teaching you how to recognize the best tool for the task, the best way to use that tool, and how to create new tools to accomplish tasks more efficiently.

This training guide introduces students to drawing based and geospatial features within the AutoCAD® Map 3D software. Students learn about the features and functions of the AutoCAD Map 3D software, including how to create, manage, and map data.

The AutoCAD Civil 3D Fundamentals training guide is designed for Civil Engineers and Surveyors who want to take advantage of AutoCAD® Civil 3D® software’s interactive, dynamic design functionality.

The Autodesk® Revit software is a powerful Building Information Modeling (BIM) program that works the way architects think. The program streamlines the design process through the use of a central 3D model, where changes made in one view update across all views and on the printable sheets.

To take full advantage of Building Information Modeling, the Autodesk® Revit® Structure Fundamentals training guide has been designed to teach the concepts and principles from building design through construction documentation using the Autodesk Revit Structure software.