Course Offerings

If you are getting ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA® A+® course is the first step in your preparation.

Comprehensive Computer Technician, provides the basic knowledge needed to install, configure, and support computer hardware and operating systems.

This includes:

Assembling components based on customer requirements
Installing, configuring and maintaining devices, PCs, and software for end users
Understanding the basics of networking and security/forensics
Properly and safely diagnosing, resolving, and documenting common hardware and software issues
Applying troubleshooting skills
Providing appropriate customer support
Understanding the basics of virtualization, desktop imaging, and deployment

The CompTIA® Network+® (Exam N10-007) course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present the fundamental skills and concepts that you will need to use on the job in any type of networking career.

CompTIA® Security+® (Exam SY0-501) is the primary course you will need to take if your job responsibilities include securing network services, devices, and traffic in your organization. You can also take this course to prepare for the CompTIA Security+ certification examination.

You have experience in the increasingly crucial field of information security, and now you're ready to take that experience to the next level. CompTIA® Advanced Security Practitioner (CASP) (Exam CAS-003) is the course you will need to take if your job responsibilities include securing complex enterprise environments. In this course, you will expand on your knowledge of information security to apply more advanced principles that will keep your organization safe from the many ways it can be threatened. Today's IT climate demands individuals with demonstrable skills, and the information and activities in this course can help you develop the skill set you need to confidently perform your duties as an advanced security professional.

This course can also benefit you if you intend to pass the CompTIA Advanced Security Practitioner (CAS-003) certification examination. What you learn and practice in this course can be a significant part of your preparation.

This course covers the duties of those who are responsible for monitoring and detecting security incidents in information systems and networks, and for executing a proper response to such incidents. Depending on the size of the organization, this individual may act alone or may be a member of a cybersecurity incident response team (CSIRT). The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. Ultimately, the course promotes a comprehensive approach to security aimed toward those on the front lines of defense.

This course is designed to prepare for the CompTIA® Cybersecurity Analyst+ (Exam CS0-001) certification examination. What you learn and practice in this course can be a significant part of your preparation.

In addition, this course can help students who are looking to fulfill DoD directive 8570.01 for information assurance (IA) training. This program is designed for personnel performing IA functions, establishing IA policies, and implementing security measures and procedures for the Department of Defense and affiliated information systems and networks.

You will apply recognized practices of project management and understand a project’s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.

This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management.

This course provides students hands-on experience with Windows 8.It provides guidance on installing, upgrading, and licensing for Windows 8.Students will learn how to manage storage by creating simple, spanned, and striped volumes, and how to optimize file-system performance.

This five day course will provide you with the knowledge and skills required to support a Windows 8.1 deployment in medium and large enterprise environments and to resolve technical issues by developing a troubleshooting methodology for Windows 8.1.

This course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment.

This 5-day course provides administrators with the knowledge and skills needed to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment.

This course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment.

This five-day course is for IT professionals who deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Students will develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10.
Students will learn how to secure the Windows 10 OS and protect the data on the device. Students will be introduced to common methods used for authentication and access control. This course will teach how to configure file and folder permissions and creating security policies. Students will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender. Students will learn how to manage and troubleshoot Windows 10.
This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.

This five-day course is for Desktop Administrators that deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. As desktops has evolved, so have methods for deploying and updating them. In this course, you'll learn how to plan and implement an operating system deployment strategy.

This course will help you understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows. With BYOD becoming commonplace and the need for employees to access line of business apps on personal devices, the scope of desktop administration must include both desktop and mobile devices, regardless of ownership. During this course, you’ll be introduced to key components of modern management and co-management strategies. You’ll examine what it takes to incorporate Microsoft Intune into your organization and how to use it to manage modern desktops and devices. You’ll also learn about methods for deployment and management of apps and browser-based applications.

This course describes how to assess operating system and application deployment options, determine the most appropriate deployment strategy, and then implement a deployment solution for Windows devices and apps that meets your environment’s needs. Solutions that this course details include operating system deployment scenarios ranging from high-touch solutions to zero-touch solutions. It also discusses the technologies that you use to implement these solutions, including the MDT and Configuration Manager.

This course provides IT professionals with the knowledge and skills required to install and configure Windows 10 desktops in a Windows Server small to medium-sized AD DS domain environment. These skills include learning how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity, and configure local and online storage. Students also will learn how to configure security in addition to how to maintain, update, and recover Windows 10.

This course provides students with the knowledge and skills to successfully administer, maintain, and troubleshoot Windows 7 computers. You will also discuss the features of Windows 7 SP1. Through practical labs, you'll get invaluable experience with installation and upgrades, remote access, and the new desktop environment.

Learn how with Windows PowerShell 3.0, you can remotely manage single or multiple Windows-based servers and automate day-to-day management and administration tasks.

This course will expand and build upon the knowledge already acquired in course 10961B and focus on building more scalable and usable Windows PowerShell scripts for use in your organization by building your own Windows PowerShell tools. Learn about areas such as the creation of advanced functions, script modules, advanced parameters attributes and controller scripts. Also learn how to make your scripts more robust by learning about handling script errors and the analysis and debugging Windows PowerShell scripts. The course will also cover the use of Windows PowerShell cmdlets with .NET Framework as well as teaching how to configure your Windows Servers using Desired State Configuration and providing an understanding of Windows PowerShell workflow.

Get hands-on instruction and practice administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2 in this 5-day Microsoft Official Course.

Get hands-on instruction and practice installing and configuring Windows Server 2012, including Windows Server 2012 R2, in this five-day Microsoft Official Course.

Get hands-on instruction and practice administering Windows Server 2012, including Windows Server 2012 R2, in this five-day Microsoft Official Course.

Get hands-on instruction and practice configuring advanced Windows Server 2012, including Windows Server 2012 R2, services in this five-day Microsoft Official Course.

Get hands-on instruction and practice planning, designing and deploying a physical and logical Windows Server® 2012 R2 enterprise infrastructure in this 5-day Microsoft Official course.

Get hands-on instruction and practice planning, designing and deploying a physical and logical Windows Server 2012 R2 enterprise infrastructure in this 5-day Microsoft Official course.

In this five-day course, build the skills you need to design, deploy, and manage a physical and virtual Windows Server 2012 application management infrastructure, and focus on using Microsoft System Center 2012 Service Pack 1 (SP1).

In this five-day course, build the skills you need to design, deploy, and manage a physical and virtual Windows Server 2012 application management infrastructure, and focus on using Microsoft System Center 2012 Service Pack 1 (SP1).

Get hands-on instruction and practice configuring and implementing new features and functionality in Windows Server 2012, including Windows Server 2012 R2, in this five-day Microsoft Official Course.

This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including software defined networking.

This five-day instructor-led course teaches IT Pros how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory–related issues with Windows Server 2016. Additionally, this course teaches how to deploy other Active Directory server roles such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This five-day, instructor-led course explains how to implement and configure new Windows Server 2016 features and functionality. This course is for information technology (IT) professionals who want to upgrade their technical skills from Windows Server 2008 or Windows Server 2012 to Windows Server 2016. This course presumes a high level of knowledge about previous Windows Server technologies and skills equivalent to the Microsoft Certified Solutions Associate (MCSA): Windows Server 2008 or Windows Server 2012 credential.

This course is not a product-upgrade course, detailing considerations for migrating and upgrading students’ specific environment to Windows Server 2016. Rather, this course provides updates to students' existing Windows Server knowledge and skills, as they pertain to Windows Server 2016

This five-day, instructor-led course teaches IT professionals how they can enhance the security of the IT infrastructure that they administer. This course begins by emphasizing the importance of assuming that network breaches have occurred already, and then teaches you how to protect administrative credentials and rights to ensure that administrators can perform only the tasks that they need to, when they need to.

This course also details how you can mitigate malware threats, identify security issues by using auditing and the Advanced Threat Analysis feature in Windows Server 2016, secure your virtualization platform, and use new deployment options, such as Nano server and containers to enhance security. The course also explains how you can help protect access to files by using encryption and dynamic access control, and how you can enhance your network’s security.

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-368, and build an understanding of these topics: Device configurations, data access and management, device security, cloud services, and enterprise mobility.

This five-day instructor-led course teaches how to design, plan, and deploy the various voice solutions available with Skype for Business Online and Skype for Business Server 2015. This course will provide you with the knowledge and skills to configure and manage Cloud PBX with PSTN Calling, Cloud PBX with On-Premises PSTN Connectivity, Cloud Connector Edition, and on-premises Enterprise Voice. This course will also provide procedures, guidelines, best practices, and other important considerations that will help you implement, optimize, and troubleshoot Skype for Business Online and Skype for Business Server 2015 voice solutions. This course helps students prepare for Microsoft Exam 70-333 “Deploying Enterprise Voice with Skype for Business 2015.”

Get hands-on instruction and practice implementing Microsoft Azure in this two day Microsoft Official Course. You will be presented with Basic cloud computing concepts as well as specific Microsoft Azure features used in day to day administration of cloud resources.

In this class, students will learn to describe Azure architecture components including infrastructure, tools and portals, implement and manage virtual networking within Azure and to connect to on-premises environments, plan and create Azure virtual machines and more!

This course prepares students to manage the following Azure roles: Managing Azure subscriptions and resources; implement and managing storage; deploying and managing virtual machines; configuring and managing virtual networks; and managing identities.

This course covers a range of components, including Azure Compute, Azure Storage, and network services that customers can benefit from when deploying hybrid solutions. In this context, the term hybrid means integrating infrastructure technologies that customers host in on-premises datacenters with Azure IaaS and PaaS services. This course offers an overview of these services, providing the knowledge necessary to design hybrid solutions properly. It also includes a number of demonstrations and labs that enable students to develop hands-on skills that are necessary when implementing such solutions.

This course teaches IT professionals how to integrate their on-premises AD DS environment with Azure AD and how to use Azure AD as a directory service. It also teaches candidates how to use Azure RMS to protect sensitive documents. Additionally, it focusses on how to enhance authentication with multi-factor authentication and how to monitor directory synchronization health.

This five-day course will provide students with the key knowledge required to deploy and configure Microsoft Azure Stack. Using hands-on labs, students will learn the following:

• The key features and functionality of Microsoft Azure Stack.
• The differences between Microsoft Azure Stack, Microsoft Azure and Windows Azure Pack.
• The architecture and components of Microsoft Azure Stack.
• How to deploying Microsoft Azure Stack.
• Windows Server Roles and Features used in Microsoft Azure Stack.
• How identity and authentication works in Microsoft Azure Stack.
• How Microsoft Azure Stack enables DevOps.
• How to create and manage Azure Resource Manager templates.
• How to create and manage Plans.
• How to create and manage Offers and Delegation.
• Manage the Marketplace in Microsoft Azure Stack.
• Software Defined Networking in Microsoft Azure Stack.
• Understand how storage is provisioned and managed in Microsoft Azure Stack.
• How to provision Virtual Machines in Microsoft Azure Stack.
• Configuring Resource Providers in Microsoft Azure Stack.
• How to monitor and troubleshoot Microsoft Azure Stack.
• Understand how licensing and billing works in Microsoft Azure Stack.

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-369, and build an understanding of these topics: The cloud, enabling, using and configuring cloud services, supporting cloud users, and administering Office 365 and Microsoft Intune. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam.

The focus of this three-day instructor-led Microsoft Training course is on designing and implementing cloud data platform solutions with the Microsoft Data Platform by using SQL Server on-premises, hybrid and cloud data platform solutions. It describes how to design and implement and optimize workloads in hybrid scenarios with both on-premises and Microsoft Azure cloud-based solutions, and how to implement high availability and disaster recovery solutions.

In this course, you will learn to evaluate, plan, deploy, and operate Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. You will learn the skills required to set up and sustain an Office 365 tenant and users.

By actively participating in this course, you will learn about the following:
- Office 365 overview
- Moving your organization to Office 365
- Configuring Office 365
- Managing Office 365 ProPlus deployments

This course introduces you to the world of Microsoft 365 device management - from establishing Microsoft Intune, to enrolling devices to Intune, to monitoring the devices, to controlling what users can do from the enrolled devices by using conditional access policies. If you are already managing devices by using a traditional device management tool such as Configuration Manager, you will be interested to know how you can seamlessly move to modern management, in which devices are managed by Intune, and how you can benefit from new device management capabilities, such as compliance, conditional access, and Windows Autopilot to deploy new devices from the cloud.
Learn about Microsoft 365 Security Management, including how to manage your security metrics, how to enable Azure AD Identity Protection, how to configure your Microsoft 365 security services, and user Microsoft 365 Threat Intelligence.
Learn about Microsoft 365 Compliance Management, including data retention and data loss prevention solutions in Microsoft 365, archiving and retention in Microsoft 365, implementing and managing data governance, and managing search and investigations.

This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment.

In this course, students will learn to configure and manage a Microsoft Exchange Server 2013 messaging environment.

This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2013 messaging environment. You will learn how to configure Exchange Server 2013, and it will provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment.

This 5-day instructor-led course teaches IT professionals how to administer and support Exchange Server 2016. Students will learn how to install Exchange Server 2016, and how to configure and manage an Exchange Server environment. The course covers how to manage mail recipients and public folders, including how to perform bulk operations using Exchange Management Shell. Students also will learn how to manage client connectivity, message transport and hygiene, how to implement and manage highly available Exchange Server deployments, and how to implement back up and disaster recovery solutions.
The course also teaches students how to maintain and monitor an Exchange Server 2016 deployment. In addition, students will learn how to administer Exchange Online in an Office 365 deployment.

This course provides experienced Exchange Server administrators with the knowledge to design and implement an Exchange Server 2016 messaging environment. Students will learn how to design and configure advanced components in an Exchange Server 2016 deployment such as site resiliency, advanced security, compliance, archiving, and discovery solutions. In addition, students will learn about coexistence with other Exchange organizations or Exchange Online, and migration from previous versions of Exchange Server. The course will provide guidelines, best practices, and considerations that will help students optimize their Exchange Server deployment.

You will use, create, and edit content in a team website. You will also create and perform basic management of a team site using SharePoint Foundation 2010.

This course is designed for individual contributors or departmental staff in a variety of job roles, such as administrative assistants, functional or operations managers, with basic SharePoint skills, and who have the responsibility for managing SharePoint sites as an enabling technology within their workgroups.

Learn to use SharePoint Designer to create and customize SharePoint sites, enhance the look and feel of a SharePoint site, and create dynamic pages using Web Parts and workflows

This instructor-led course provides students with the necessary knowledge to develop Scorecards and Dashboards using PerformancePoint 2010 in their own work environment. The course covers design theory, different types of dashboards, planning, deployment and security.

Microsoft® SharePoint® Designer 2013 provides a code-free environment to access data types and build custom SharePoint applications. .

This course will provide you with the knowledge and skills to configure and manage a Microsoft SharePoint Server 2013 environment.

This five-day course examines how to plan, configure, and manage a Microsoft SharePoint Server 2013 environment.

In this course, students learn core skills that are common to almost all SharePoint development activities.

This course provides SharePoint developers the information needed to implement SharePoint solutions using Enterprise Search, Managed Metadata Service (MMS), Business Connectivity Services (BCS), Enterprise Content Management (ECM), Web Content Management (WCM), Social Computing features & SharePoint Apps.

In this course, you will learn about and use a SharePoint Team Site to access, store, and share information and documents.

In this course, you will learn how to create, configure, and manage a SharePoint Team Site so that your team or organization can share information and collaborate effectively.

This five-day course will provide you with the knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. The course teaches you how to deploy, administer, and troubleshoot your SharePoint environment. This course also provides guidelines, best practices, and considerations that help you optimize your SharePoint deployment.

This five-day course will teach you how to plan, configure, and manage the advanced features in a SharePoint 2016 environment. The special areas of focus for this course include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. This course also focuses on social computing features, productivity, and collaboration platforms and features. Students also will learn about business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. This course also covers how to develop and implement a governance plan, and how to perform an upgrade or a migration to SharePoint 2016.

In this course, you will learn how to create, configure, and manage a SharePoint team site so that your team or organization can share information and collaborate effectively, manage the flow of digital information, automate business processes, and meet records management needs.

In many professional environments today, people work collaboratively in teams. Information technology and applications facilitate this by allowing people to easily share, access, edit, and save information. Microsoft® SharePoint® 2016 is a platform specifically designed to facilitate collaboration, allowing people to use familiar applications and Web-based tools to create, access, store, and track documents and data in a central location. In this course, you will learn about and use a SharePoint Team Site to access, store, and share information and documents.

SharePoint is a complex platform with many features and capabilities. A strong understanding of those features and capabilities will allow you to work more efficiently and effectively with SharePoint, and with the documents and data stored in SharePoint. Furthermore, effective use of new social networking capabilities will allow you to identify, track, and advance issues and topics most important to you, and collaborate with colleagues more effectively.

This 5-day instructor led course provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2014.

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database.

This course describes how to implement a data warehouse platform to support a BI solution.

This 5-day instructor-led course introduces SQL Server 2014 and describes logical table design, indexing and query plans.

The focus of this five-day instructor-led course is on planning and implementing enterprise database infrastructure solutions by using SQL Server 2014 and other Microsoft technologies.

The focus of this five-day instructor-led course is on creating managed enterprise BI solutions.

This five-day instructor-led course teaches students how to implement self-service Business Intelligence (BI) and Big Data analysis solutions using the Microsoft data platform.

Builder 3.0. The training environment includes SQL 2008R2, SQL Express 2012 and SQL 2012 Standard and Enterprise so that the students can utilize Report Builder 3.0 and generate reports from multiple sources to investigate the different features of each release.

This three-day instructor-led course is aimed at people looking to move into a database professional role or whose job role is expanding to encompass database elements. The course describes fundamental database concepts including database types, database languages, and database designs.

This three-day instructor-led course provides students moving from earlier releases of SQL Server with an introduction to the new features in SQL Server 2016.

This course is designed to introduce students to Transact-SQL. It is designed in such a way that the first three days can be taught as a course to students requiring the knowledge for other courses in the SQL Server curriculum. Days 4 & 5 teach the remaining skills required to take exam 70-761.

This five-day instructor-led course provides students with the knowledge and skills to develop a Microsoft SQL Server 2016 database.

The course focuses on teaching individuals how to use SQL Server 2016 product features and tools related to developing a database.

This five-day instructor-led course provides students who administer and maintain SQL Server databases with the knowledge and skills to administer a SQL server database infrastructure. Additional it will be of use to individuals who develop applications that deliver content from SQL Server databases.

This course is designed to teach students how to provision SQL Server databases both on premise and in SQL Azure.

This 5-day instructor led course describes how to implement a data warehouse platform to support a BI solution. Students will learn how to create a data warehouse with Microsoft® SQL Server® 2016 and with Azure SQL Data Warehouse, to implement ETL with SQL Server Integration Services, and to validate and cleanse data with SQL Server Data Quality Services and SQL Server Master Data Services.

This three-day instructor-led course is aimed at database professionals who fulfill a Business Intelligence (BI) developer role. This course looks at implementing multidimensional databases by using SQL Server Analysis Services (SSAS), and at creating tabular semantic data models for analysis with SSAS.

This three-day instructor-led course teaches students how to implement a SQL Server 2016 Reporting Services solution for data analysis in an organization. The course discusses how to use the Reporting Services development tools to create and manage reports and implement self-service BI solutions.

This four-day instructor-led course provides students who manage and maintain SQL Server databases with the knowledge and skills to performance tune and optimize their databases.

This three-day instructor-led course is aimed at database professionals who manage Business Intelligence (BI) operations. This course looks at various options that provide the ability of business users to analyze data and share their findings, starting with managed BI data sources and expanding to personal and external/public data sources.
Class works well in tandem with MS 10989: Analyzing Data with Power BI.

The main purpose of the course is to give students the ability to add analysis capabilities to Excel spreadsheets.

The main purpose of the course is to give students a good understanding of data analysis with Power BI. The course includes creating visualizations, the Power BI Service, and the Power BI Mobile App.

The main purpose of the course is to give students the ability to add BI techniques to Excel data analysis. The course goes beyond the capabilities of tables and charts and uses Pivot Charts, the Excel Data Model, and Power BI.

This four-day instructor-led course provides students with the knowledge and skills to capitalize on their skills and experience as an Oracle DBA to manage a Microsoft SQL Server system. This course provides training for Oracle DBA to compare and contrast Oracle database management to SQL Server database management.

This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager.

This five day course will provide students with the key knowledge required to deploy and configure System Center 2012 R2 Service Manager.

Learn how to install and configure Microsoft System Center 2012 R2 Virtual Machine Manager and manage enterprise datacenter resources with this five-day course. This course is part two in a series of two courses that provides the skills and knowledge necessary to implement an enterprise virtualization solution. This course will cover implementing, managing, maintaining and provisioning services and infrastructure in a Windows Server 2012 and Windows Server 2012 R2 environment using System Center 2012 R2 Virtual Machine Manager. This course primarily covers the advanced and enterprise-level technologies and solutions available through Microsoft virtualization, networking and storage.

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A (release date 10/17/17), helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

This is a two-day instructor-led training (ILT) course that describes the integration of various online cloud services with Microsoft System Center Configuration Manager. This course covers integration with online services such as Microsoft Store for Business, Microsoft Office 365, and Microsoft Azure. It also describes how to manage mobile devices by using methods such as on-premises mobile device management and Exchange Server integration.

This five-day course explains how to implement and manage virtualization infrastructure in a software-defined datacenter by using System Center 2016 Virtual Machine Manager. The course also describes how to monitor the infrastructure by using System Center Operations Manager and protect it by using Data Protection Manager.

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-361, and build an understanding of these topics: Core Programming, Object-Oriented Programming, General Software Development, Web Applications, Desktop Applications, and Databases.

This course helps you prepare for Microsoft Technology Associate Exam 98-362, and build an understanding of these topics: Windows Programming Basics, Creating Windows Forms Applications, Creating Windows Services Applications, Accessing Data in a Windows Forms Application, and Deploying a Windows Application.

This course helps you prepare for Microsoft Technology Associate Exam 98-363, and build an understanding of these topics: Programming Web Applications, Working with Data and Services, Troubleshooting and Debugging Web Applications, Working with Client-Side Scripting, and Configuring and Deploying Web Applications.

This course helps you prepare for Microsoft Technology Associate Exam 98-372, and build an understanding of these topics: .NET Framework Concepts, Namespaces and Classes in the .NET Framework, .NET Code Compilation, I/O Classes in the .NET Framework, Security, .NET Languages, and Memory Management.

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-375, and build an understanding of these topics: Manage the Application Life Cycle, Build the User Interface by Using HTML5, Format the User Interface by Using CSS, Code by Using JavaScript. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam.

In this 5-day course, students will learn the basics of computer programming through the use of Microsoft Visual Studio 2013 and either the Visual C# or Visual Basic programming languages.

In this course, experienced developers who know the basics of Windows Forms development gain more advanced Windows Client design and development skills.

In this course, students will learn to develop advanced ASP.NET MVC applications using .NET Framework 4.5 tools and technologies.

In this course, students will learn how to design and develop services that access local and remote data from various data sources.

This course provides an introduction to HTML5, CSS3, and JavaScript. This course helps students gain basic HTML5/CSS3/JavaScript programming skills.

This training course teaches developers the programming skills that are required for developers to create Windows applications using the C# language.

This three-day instructor-led course provides participants with the knowledge and skills to develop distributed applications using WCF 4 and Microsoft Visual Studio 2010.

In this course, students will learn to develop advanced ASP.NET MVC and Web Forms applications using .NET Framework 4 tools and technologies.

In this course, experienced developers who know the basics of data access (CRUD) in Windows client and Web application environments will learn to optimize their designs and develop better performing data access code by using the ADO.NET Entity Framework, LINQ, WCF Data Services, the Sync Framework, and ADO.NET.

The course focuses on C# program structure, language syntax, and implementation details with .NET Framework 4.0. This course describes the new enhancements in the C# 4.0 language by using Visual Studio 2010.

This course teaches you Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET Framework 4.

In this course, students will learn essential programming skills and techniques that are required to develop Windows Store apps.

This course will teach you advanced programming practices and techniques that will help you develop Windows Store apps.

This three-day instructor-led course provides students with the knowledge and skills to manage Microsoft Team Foundation Server 2010. The course focuses on the technologies used in Team Foundation Server 2010 and the techniques used to deploy, manage and support Team Foundation Server 2010.

This class is an introduction to cloud computing and specifically Microsoft's public cloud offering in Windows Azure. Windows Azure has been described by Microsoft as an operating system for "the cloud".

This course (Version 3.0) will enable students to understand QoS, virtualization and cloud services, and network programmability related to WAN, access and core segments. It will provide the foundational understanding of network layers 1-3 that are applicable to core routing and switching plus other advanced technologies.

You will learn to understand the interactions and network functions of firewalls, wireless controllers and access points, along with additional focus on IPv6 and basic network security. The configuration commands are introduced through examples and supported with lab exercises.

This course (version 3.0) will provide the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. It will ensure that students understand and are ready to deploy the latest shifts in technologies and solutions as follows:
• Understanding of Quality of Service (QoS) elements and their applicability
• How virtualized and cloud services will interact and impact enterprise networks
• An overview of network programmability and the related controller types and tools that are available to support software defined network architectures

Cisco Certified Network Professional (CCNP) Routing and Switching certification (version 2.0) validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions. Those who achieve CCNP Routing and Switching have demonstrated the skills required in enterprise roles such as network engineer, support engineer, systems engineer or network technician. The routing and switching protocol knowledge from this certification will provide a lasting foundation as these skills are equally relevant in the physical networks of today and the virtualized network functions of tomorrow.

Cisco Certified Network Professional (CCNP) Routing and Switching certification (version 2.0) validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions. Those who achieve CCNP Routing and Switching have demonstrated the skills required in enterprise roles such as network engineer, support engineer, systems engineer or network technician. The routing and switching protocol knowledge from this certification will provide a lasting foundation as these skills are equally relevant in the physical networks of today and the virtualized network functions of tomorrow.

Cisco Certified Network Professional (CCNP) Routing and Switching certification validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions. Those who achieve CCNP Routing and Switching have demonstrated the skills required in enterprise roles such as network engineer, support engineer, systems engineer or network technician. The routing and switching protocol knowledge from this certification will provide a lasting foundation as these skills are equally relevant in the physical networks of today and the virtualized network functions of tomorrow.

Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network.

The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involve routers, switches, or Cisco IOS software configuration.

Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection system.

Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a 5 day instructor-led course intended for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment.

AUCCE Part 1 course gives the learner an understanding of the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. This course also serves as a good stepping-stone for the corresponding Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) course, and should be considered as a prerequisite before taking Part 2. This course is also a good companion course to the DUCCE course, which covers more detail on the installation/maintenance of the UCCE solution.

The overall goal of this course is to build an effective administrator of the solution by exposing the technical requirements of the solution and utilizing the solution tools for effective operation. The learner will be exposed to CCE (ICM) and VXML scripting in this course to ensure basic competence with the solution. For advanced scripting topics, refer to the AUCCE Part 2 or the CVPD course.

Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) is an Advanced 5 day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment.

This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The AUCCE Part 1 course or equivalent prior experience is a prerequisite for attending this course. This course is also a good companion course to the DUCCE course which covers more detail on the installation/maintenance of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Do Not take this course if you are new to CCE, you will not have a good time. If you are already working with CCE, or if you’ve taken the Part 1 course, you’ll love this course!

This course discusses the Cisco Identity Services Engine, an identity and access control policy platform that provides a single policy plane across the entire organization, combining multiple services, including authentication, authorization, and accounting (AAA), posture, profiling, device on-boarding, and guest management, into a single context-aware identity-based platform. The training provides students with the knowledge and skills to enforce security posture compliance for wired and wireless endpoints as well as enhance infrastructure security using the Cisco ISE.

The Implementing Cisco Data Center Unified Computing (DCUCI) course is designed to help students prepare for the Cisco CCNP Data Center certification and for professional-level data center roles. The focus of this skills-building course is on deploying, securing, operating, and maintaining the Cisco Unified Computing System (UCS) B-Series Blade Servers and UCS C-Series Rack Servers for use in data centers. The extensively hands-on course covers configuring and managing Cisco UCS servers using unified I/O networking for LAN and SAN connectivity, virtualizing server hardware identifiers to enable rapid recovery of server operating system images, implementing automation for Cisco UCS, configuring fault tolerance, implementing role-based access control (RBAC), backing up and restoring system configurations, and using the monitoring and troubleshooting tools in Cisco UCS Manager and Cisco Integrated Management Controller (IMC).

Learn to identify and apply security techniques to your computer, whether you are at home or in the office.

This course is designed to supply the technician with the theory and skills necessary to combat malware on their computer systems.

This class will immerse the students into an interactive environment where they will be shown how to scan, test, hack and secure their own systems. The lab intensive environment gives each student in-depth knowledge and practical experience with the current essential security systems.

This course will expand upon your knowledge by addressing the essential elements of the 10 domains that comprise a Common Body of Knowledge for information systems security professionals. The course offers a job-related approach to the security process, while providing the skills required to prepare for CISSP certification.

This course is designed for the information security practitioner who champions system security commensurate with an organization's mission and risk tolerance while meeting legal and regulatory requirements. The Certified Authorization Professional (CAP) certification course conceptually mirrors the National Institute of Standards and Technology (NIST) system authorization process in compliance with the Office of Management and Budget (OMB) Circular A-130, Appendix III.

The Computer Hacking Forensic Investigator (CHFI) course delivers the security discipline of digital forensics from a vendor-neutral perspective. CHFI is a comprehensive course covering major forensic investigation scenarios and enabling students to acquire necessary hands-on experience with various forensic investigation techniques and standard forensic tools necessary to successfully carry out a computer forensic investigation leading to the prosecution of perpetrators.

The CHFI certification gives participants (Law enforcement personnel, system administrators, security officers, defense and military personnel, legal professionals, bankers, security professionals, and anyone who is concerned about the integrity of the network infrastructure.) the necessary skills to perform an effective digital forensics investigation.

CHFI presents a methodological approach to computer forensics including searching and seizing, chain-of-custody, acquisition, preservation, analysis and reporting of digital evidence.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

Federal Risk Management Framework (RMF) 2.0 Implementation, DoD/IC Edition, focuses on the Risk Management Framework prescribed by NIST Standards. This edition focuses on RMF as implemented within the Department of Defense (DoD) and Intelligence Communities (IC).
This course can also be used to aid in preparation for the ISC2 Certified Authorization Professional (CAP) exam, although it does not cover 100% of the CAP exam requirements. If your goal is primarily to prepare for the CAP Exam, you should use our course, Federal Risk Management Framework (RMF) 2.0 Implementation with CAP Exam Review.
This course is current as of March 2019. It was revised due to NIST producing new and updated publications over the preceding two years, including SP 800-37, rev. 2; SP-800-53, rev. 5; SP 800-160, V1 and V2; and SP 800-171, rev. 1 (among others). It was also revised due to additional DoD updates to DODI 8510.01. Downloadable ancillary materials include a study guide and a references and policies handout.

Federal Risk Management Framework (RMF) 2.0 Implementation with CAP Exam Review focuses on the Risk Management Framework prescribed by NIST Standards. This course can also be used to aid in preparation for the ISC2 Certified Authorization Professional (CAP) exam, as it covers 100% of the CAP exam requirements.
This course is current as of March 2019. It was revised due to NIST producing new and updated publications over the preceding two years, including SP 800-37, rev. 2; SP-800-53, rev. 5; SP 800-160, V1 and V2; and SP 800-171, rev. 1 (among others). It was also revised to incorporate ISC2’s update to the CAP Exam criteria and domain content in October 2018.
The printed book comes with a CD of reference materials including sample documents, NIST publications, and regulatory documents. Downloadable ancillary materials include a study guide and a references and policies handout. Verified instructors will also be given access to a sample CAP exam

This PMP® Exam Prep Course provides the knowledge you need to evolve your career as a successful Project Management Professional and it fulfills the required 35-hour PMI contact hour requirement. In this course, you will gain the essential preparation needed to pass the Project Management Professional Certification exam.

The PMI Agile Certified Practitioner (PMI-ACP)® formally recognizes your knowledge of agile principles and your skill with agile techniques. It will make you shine even brighter to your employers, stakeholders and peers.

The PMI-ACP® is our fastest growing certification, and it’s no wonder. Organizations that are highly agile and responsive to market dynamics complete more of their projects successfully than their slower-moving counterparts — 75 percent versus 56 percent — as shown in our 2015 Pulse of the Profession® report.

The PMI-ACP spans many approaches to agile such as Scrum, Kanban, Lean, extreme programming (XP) and test-driven development (TDD.) So it will increase your versatility, wherever your projects may take you.

The CISA designation is a globally recognized certification for IS audit control, assurance and security professionals.

Certified Information Security Manager (CISM), an ISACA Certification, demonstrates your information security management expertise. The uniquely management-focused CISM promotes international security practices and recognizes the individual who manage designs, and oversees and assesses an enterprise’s information security.
The course is updated to keep pace with rapid changes in the management, design, oversight, and assessment of information security.

This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision.

Learners earn their ITIL Foundation ® certificate in IT Service Management by achieving a passing score (65%) on a 60 minute, 40 question examination, which is included with this course.

The ITIL Intermediate Qualification: Service Operation Certificate is a free-standing qualification but is
also part of the ITIL intermediate lifecycle stream, and one of the modules that leads to the ITIL Expert
Certificate in IT Service Management. The purpose of this training module and the associated exam and
certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service
management as documented in the ITIL Service Operation publication.

The ITIL® Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but is
also part of the ITIL® Intermediate Lifecycle stream, and one of the modules that leads to the ITIL® Expert
Certificate in IT Service Management. The purpose of this training module and the associated exam and
certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service
management as documented in the ITIL Service Transition publication.

Lean Six Sigma (LSS), the combined methodologies and principles of “Lean” and “Six Sigma,” is a management approach for process improvement and problem solving. The Lean Six Sigma Green Belt Training Materials are a comprehensive curriculum covering everything within the Lean Six Sigma D-M-A-I-C body of knowledge required to successfully prepare students to achieve Green Belt certifications and performance standards. This course extends over a five-day period and is formatted using the LSS D-M-A-I-C approach in such a way that the problem-solving strategy is demonstrated throughout the course:
• Define - the business opportunity
• Measure - the process current state
• Analyze - determine Root Cause or Y= f (x)
• Improve - eliminate waste and variation
• Control - sustain the results

By utilizing various Statistical and Business Improvement tools, participants and instructors can clearly see and communicate the flow and process of the methodology in order to instill both the tactical and strategic aspects of the LSS Green Belt skill set. NO CERTIFICATION EXAMS are included with this course.

Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction.
The term Six Sigma comes from statistics to indicate that the process outputs fall within three standard deviations from the center (expected value) giving a range of six standard deviations (or 6 sigma- 6 σ). As a result in terms of individual outputs it means you would have 3.4 defects per million items.
This course is designed to introduce students to basic concepts of Six Sigma particularly in continuous process improvement. Various quality tools used in process improvements will be explored as well as the importance of customer relationships. Courses in Lean, quality and teams will provide knowledge on the other aspects of how Six Sigma works. It is a predecessor to studies in Six Sigma Yellow, Green and Black Belt.

The Lean Six Sigma Yellow Belt Course is professionally designed to effectively transfer knowledge of complex subject matter contained within the Yellow Belt Body of Knowledge. Formatted in such a way that the problem-solving strategy is demonstrated throughout the content. By utilizing various Statistical and Business Improvement tools this popular manual clearly explains the flow and process of the Lean Six Sigma Methodology in order to transfer knowledge of both the tactical and strategic aspects of the LSS Yellow Belt skill set.

Built with students and learners in mind the Lean Six Sigma Yellow Belt Course contains detailed explanations to ensure the correct interpretation and understanding of each and every topic in the Yellow Belt Body of Knowledge. Implementation roadmaps within each phase provide a clear line-of-sight for putting into practice the problem solving technology.

The GL120 is a challenging course that focuses on the fundamental tools and concepts of Linux and Unix. Students gain proficiency using the command line. Beginners develop a solid foundation in Unix, while advanced users discover patterns and fill in gaps in their knowledge.

This GL254 course is designed to follow an identical set of topics as the Red Hat® RH254, RH255 RHCE exam prep courses with the added benefit of very comprehensive lab exercises and detailed lecture material.

The Red Hat Enterprise Linux (RHEL) system administration topics covered in this course along with the GL199 course cover the certification objects of the Red Hat Certified Engineer (RHCE) exam.

This course builds upon a foundation of core Linux systems administration principles and skills. Students will advance their Linux systems administration knowledge. The course will focus on helping students optimize system administration skills using automation techniques and deploy commonly used network services. Once this course is completed students will know how to deploy critical network services in a secure fashion.

This course is designed to give students a firm foundation in basic administration of Oracle Database 11g. In this class, students learn how to install and maintain Oracle Database 11g. Students gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another.

This Oracle Database 11g: Administration Workshop II Release 2 training takes the database administrator beyond the basic tasks covered in the first workshop. You'll begin by gaining a deep understanding of the most important responsibilities a DBA has: performing backup and recovery.

In this course students learn the concepts of relational databases. This course provides the essential SQL skills that allow developers to write queries against single and multiple tables, manipulate data in tables, and create database objects.

This course starts with an introduction to PL/SQL and proceeds to list the benefits of this powerful programming language. Participants are made aware of how to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications.

This course is designed to deliver the fundamentals of SQL and PL/SQL along with the benefits of the programming languages using Oracle Database technology. In this course participants learn the concepts of relational databases.

This course is paced to provide a solid foundation in Java™ for programmers without syntax experience
in a C-based language. Intensive and hands-on, the course emphasizes becoming productive quickly as
a Java programmer. Besides learning the basic structure and syntax of the language, students will also
learn object-oriented principles and how they are applied in Java applications. The course then covers
several of the provided API packages, such as I/O streams, collections, and accessing a database with
JDBC. This course is current to Java 7 and uses the Eclipse IDE.

This course gives an advanced understanding of VMware 6.0.

This class features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 6. This course prepares you to administer a vSphere infrastructure for an organization of any size and forms the foundation for most other VMware technologies in the software-defined data center.

The objective of AutoCAD/AutoCAD LT Fundamentals is to enable students to create a basic 2D drawing in the AutoCAD software. Even at this fundamental level, the AutoCAD software is one of the most sophisticated computer applications that you are likely to encounter.

The AutoCAD Advanced training guide introduces advanced techniques and teaches you to be proficient in your use of AutoCAD. This is done by teaching you how to recognize the best tool for the task, the best way to use that tool, and how to create new tools to accomplish tasks more efficiently.

This training guide introduces students to drawing based and geospatial features within the AutoCAD® Map 3D software. Students learn about the features and functions of the AutoCAD Map 3D software, including how to create, manage, and map data.

The AutoCAD Civil 3D Fundamentals training guide is designed for Civil Engineers and Surveyors who want to take advantage of AutoCAD® Civil 3D® software’s interactive, dynamic design functionality.

The Autodesk® Revit software is a powerful Building Information Modeling (BIM) program that works the way architects think. The program streamlines the design process through the use of a central 3D model, where changes made in one view update across all views and on the printable sheets.

To take full advantage of Building Information Modeling, the Autodesk® Revit® Structure Fundamentals training guide has been designed to teach the concepts and principles from building design through construction documentation using the Autodesk Revit Structure software.